Total requests
8
Free consultations
3
Callers remembered
1
Website conversations
Visitors who started a call, and how many spoke with Ava.
Started a call
…
Talked with Ava
…
Left without talking
…
Talk rate
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Requests
Brian Shanklin · (318) 990-6136
For: self · Best time: 2026-10-09 between 10 AM and 3 PM, requested window; intake to confirm · Location: Virtual counseling · Insurance: Asked about Medicaid; intake to verify coverage
Caller confirmed full callback read-back. Previously submitted consultation request on October 6; now requests callback.
10/8/2026, 4:10:12 AM
Brian Shanklin · (318) 990-6136
For: self · Best time: 2026-10-09 between 10 AM and 3 PM; intake to confirm · Location: Virtual counseling · Insurance: Asked about Medicaid; intake to verify coverage
Caller confirmed full callback read-back. Previously submitted consultation on October 6; now requests callback.
10/8/2026, 4:10:08 AM
Brian Shanklin · (318) 990-6136
For: Self · Best time: 2026-10-09 between 10 AM and 3 PM; requested window, not guaranteed · Location: Virtual counseling · Insurance: Asked about Medicaid; intake to verify coverage
Caller confirmed read-back of callback request, phone, preferred window, and virtual counseling for himself. Previously submitted consultation on October 6; this request is for a callback.
10/8/2026, 4:10:04 AM
Brian Shanklin · (318) 990-6136
For: self · Best time: 2026-10-09 between 10 AM and 3 PM; requested window, not guaranteed · Location: Virtual counseling · Insurance: Asked about Medicaid; intake to verify coverage
Caller confirmed full callback read-back. Previous consultation request submitted October 6; now requests intake callback.
10/8/2026, 4:09:59 AM
Brian Shanklin · (318) 990-6136
For: Self · Location: Virtual
Caller confirmed read-back for free consultation request. Seeking counseling following a loss and loneliness. Asked about insurance; intake to verify coverage.
10/6/2026, 4:06:22 AM
Dorothy Williams · (318) 555-0142
For: Herself · Best time: Weekday mornings · Location: Shreveport · Insurance: Healthy Blue · dwilliams@example.com
Feeling isolated since her husband passed; wants to talk to someone.
10/6/2026, 12:38:39 AM
Marcus Green · (318) 555-0199
For: His mother (78) · Best time: After 3pm · Location: Virtual · Insurance: Not sure
Mother showing signs of depression; asked about telehealth.
10/5/2026, 2:38:39 AM
Linda Carter · (318) 555-0117
For: Herself · Best time: Tuesday afternoon · Location: Ruston · Insurance: Louisiana Healthcare Connections · lcarter@example.com
Anxiety and trouble sleeping.
10/3/2026, 2:38:39 AM
Ava's caller memory
Brian Shanklin · (318) 990-6136 · 3 call(s)
2026-10-06: Free consultation for self and virtual care requested and submitted; Medicaid verification explained. Reported bereavement and loneliness. Intake number texted with consent; requested intake form. 2026-10-08: Confirmed name and phone, virtual counseling for self, callback preference October 9 between 10 and 3 (AM/PM not explicit). Confirmed read-back; request submitted per completed-action record, do not resubmit. Intake to confirm timing and coverage. Requested email or text about conversation; successfully texted general callback next steps, intake number and quick intake form link to confirmed number, without health details. Caller confirmed receipt and expressed thanks. Do not repeat text.