Superior Counseling Services

Ava's captured leads

Total requests

8

Free consultations

3

Callers remembered

1

Website conversations

Visitors who started a call, and how many spoke with Ava.

Started a call

…

Talked with Ava

…

Left without talking

…

Talk rate

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Requests

Brian Shanklin · (318) 990-6136

Callback
new

For: self · Best time: 2026-10-09 between 10 AM and 3 PM, requested window; intake to confirm · Location: Virtual counseling · Insurance: Asked about Medicaid; intake to verify coverage

Caller confirmed full callback read-back. Previously submitted consultation request on October 6; now requests callback.

10/8/2026, 4:10:12 AM

Brian Shanklin · (318) 990-6136

Callback
new

For: self · Best time: 2026-10-09 between 10 AM and 3 PM; intake to confirm · Location: Virtual counseling · Insurance: Asked about Medicaid; intake to verify coverage

Caller confirmed full callback read-back. Previously submitted consultation on October 6; now requests callback.

10/8/2026, 4:10:08 AM

Brian Shanklin · (318) 990-6136

Callback
new

For: Self · Best time: 2026-10-09 between 10 AM and 3 PM; requested window, not guaranteed · Location: Virtual counseling · Insurance: Asked about Medicaid; intake to verify coverage

Caller confirmed read-back of callback request, phone, preferred window, and virtual counseling for himself. Previously submitted consultation on October 6; this request is for a callback.

10/8/2026, 4:10:04 AM

Brian Shanklin · (318) 990-6136

Callback
new

For: self · Best time: 2026-10-09 between 10 AM and 3 PM; requested window, not guaranteed · Location: Virtual counseling · Insurance: Asked about Medicaid; intake to verify coverage

Caller confirmed full callback read-back. Previous consultation request submitted October 6; now requests intake callback.

10/8/2026, 4:09:59 AM

Brian Shanklin · (318) 990-6136

Free consultation
new

For: Self · Location: Virtual

Caller confirmed read-back for free consultation request. Seeking counseling following a loss and loneliness. Asked about insurance; intake to verify coverage.

10/6/2026, 4:06:22 AM

Dorothy Williams · (318) 555-0142

Free consultation
new

For: Herself · Best time: Weekday mornings · Location: Shreveport · Insurance: Healthy Blue · dwilliams@example.com

Feeling isolated since her husband passed; wants to talk to someone.

10/6/2026, 12:38:39 AM

Marcus Green · (318) 555-0199

Callback
new

For: His mother (78) · Best time: After 3pm · Location: Virtual · Insurance: Not sure

Mother showing signs of depression; asked about telehealth.

10/5/2026, 2:38:39 AM

Linda Carter · (318) 555-0117

Free consultation
new

For: Herself · Best time: Tuesday afternoon · Location: Ruston · Insurance: Louisiana Healthcare Connections · lcarter@example.com

Anxiety and trouble sleeping.

10/3/2026, 2:38:39 AM

Ava's caller memory

Brian Shanklin · (318) 990-6136 · 3 call(s)

2026-10-06: Free consultation for self and virtual care requested and submitted; Medicaid verification explained. Reported bereavement and loneliness. Intake number texted with consent; requested intake form. 2026-10-08: Confirmed name and phone, virtual counseling for self, callback preference October 9 between 10 and 3 (AM/PM not explicit). Confirmed read-back; request submitted per completed-action record, do not resubmit. Intake to confirm timing and coverage. Requested email or text about conversation; successfully texted general callback next steps, intake number and quick intake form link to confirmed number, without health details. Caller confirmed receipt and expressed thanks. Do not repeat text.